Pengaruh Tangible, Reliability, Responsiveness, Assurance dan Emphaty Terhadap Kepuasan Pelanggan      Maxim Car Ojek Online pada Mitra Maxim. rjim [Internet]. 2025 Jan. 5 [cited 2026 Mar. 27];2(2):326-39. Available from: https://journal.feb-uniyap.id/index.php/rjim/article/view/63